Shipping Policy
1. Order Processing Time
At Syafiq 17 Enterprise, we strive to process and ship your cape orders as swiftly as possible. Orders are typically processed within 1-3 business days from the date of purchase. Please note that this does not include weekends or holidays.
2. Shipping Methods and Rates
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Estimated delivery within 5-7 business days from the date of shipment.
- Express Shipping: For faster delivery, choose our express shipping option, with an estimated delivery within 2-3 business days from the date of shipment.
Shipping rates are calculated at checkout based on your location and the selected shipping method.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can track your order’s progress by clicking on the provided link or by logging into your Syafiq 17 Enterpriseaccount.
4. International Shipping
We offer international shipping to various destinations. International shipping rates and estimated delivery times will be calculated at checkout based on your location and chosen shipping method.
Please note that customers are responsible for any customs duties, taxes, or fees imposed by their country.
5. Shipping Delays
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may cause delays. We appreciate your understanding in such situations.
6. Address Accuracy
To ensure accurate and timely delivery, please provide a complete and correct shipping address during checkout. Syafiq 17 Enterprise is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Lost or Stolen Packages
In the rare event that your package is lost or stolen after being marked as delivered, please contact the shipping carrier directly.Syafiq 17 Enterprise is not responsible for lost or stolen packages.
8. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at [email protected].
We appreciate your trust in Syafiq 17 Enterprise and are committed to ensuring your cape reaches you in a timely and secure manner.